Подробное описание документа
А. Д. Белкин
Analysis of User Reviews on Medical Institutions’ Services Aggregated on the «Yandex-Maps» Website with the Use of Machine Learning Algorithms : студенческая научная работа / А. Д. Белкин ; Санкт-Петербургский политехнический университет Петра Великого. - Санкт-Петербург : б. и., 2024. -
The topic of master’s dissertation is “Analysis of user reviews on medical insti-tutions’ services aggregated on the Yandex-maps website with the use of machine learning algorithms”. The target of the research are user reviews on medical institu-tions’ services aggregated on the “Yandex-Maps” website.The scope of the research are methods for classifying natural language texts by sentiment and methods for modeling major topics of these texts. The objective of the study is to collect data to train a chosen sentiment analysis algorithm and model the main topics of user reviews.As a result of the study a program for automatic collection of user reviews from the “Yandex-Maps” website was created, and a corpus of reviews to medical facilities in Russian was collected. Machine learning algorithms for sentiment analysis and al-gorithms for topic modelling were trained and compared. Analysis of user reviews pro-vides an opportunity to identify the main disadvantages and advantages concerning a product or service in any domain.
